Overview

NotBot is a desktop app that watches your livestream and prints buyer labels automatically when auctions, giveaways, and Buy It Now sales happen. In Every Item + Buyer mode, each new buyer gets a sequential number that stays the same for the entire show, so post-show packing is fast. Buyer Only mode also assigns numbers on auction wins, and on giveaways or Buy It Now sales depending on a couple of settings. Every Item mode prints item labels without buyer numbers.

These docs describe exactly how NotBot behaves: what it tracks from your stream, when it prints, what every setting changes, and what is supported on each platform.

What's covered

The sidebar on the left groups the documentation:

• Get Started covers system requirements, install, sign in, printer setup, and your first label.
• Core Features explains the three print modes, label sizes, what NotBot tracks from each platform, when NotBot decides to print, and the platform support matrix.
• Reference documents every setting, the label designer, the dashboard, show history, the print queue, and account and billing.
• Troubleshooting is a symptom-indexed guide for common issues.

What NotBot is not

• Not a streaming app. You still go live on your platform (Whatnot, Poshmark Live, or eBay Live). Most sellers go live from a phone or tablet and run NotBot on a computer alongside. You can also go live from inside NotBot's built-in browser if you turn on camera and microphone access in Settings.
• Not a shipping label printer. NotBot prints organization labels for sorting items by buyer during and after your show. It does not print USPS or carrier shipping labels.
• Not affiliated with Whatnot, Poshmark, or eBay. NotBot is a third-party tool built by MellowTools that watches your stream. Whatnot is the primary supported platform. Poshmark Live and eBay Live are supported in beta. See Platform Support for details.

Looking for the FAQ?

The short version of the most common questions lives at /notbot/faq. These docs go deeper.